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Privacy Policy of the BIOSCALING Store
www.bioscaling.com
("Store")
Dear User!
We care about your privacy and want you to feel comfortable when using our services. That is why we present you below the most important information about the principles of processing your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, or general regulation on data protection.
PERSONAL DATA CONTROLLER
LABB PROSTA JOINT STOCK COMPANY with its registered office at ul. Jarosława Iwaszkiewicza 31/11, 10-089 Olsztyn, entered into the National Court Register - register of entrepreneurs by DISTRICT COURT IN OLSZTYN, 8TH COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, pod nr KRS 0001087241, NIP 7393996447, REGON number 52781828000000, share capital 1000.00 PLN, paid-up capital 1000.00 PLN, share capital 1000.00 PLN.
If you wish to contact us regarding our processing of your personal data, please write to us at the following e-mail address: info@bioscaling.com.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or - if applicable - Article 13 paragraph 1 letter f of the GDPR),
- their rectification (Article 16 of the GDPR),
- deletion (Article 17 of the GDPR),
- restrictions on processing (Article 18 of the GDPR),
- transfer of data to another controller (Article 20 of the GDPR).
And also the law:
-
object at any time to the processing of your data:
- for reasons related to your particular situation – in relation to the processing of your personal data based on Article 6(1)(f) of the GDPR (i.e. on our legitimate interests) (Article 21(1) of the GDPR);
- if personal data are processed for the purposes of direct marketing, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).
Please contact us if you wish to exercise your rights. You can object to our use of cookies (which you can read about below) in particular by using the appropriate browser settings.
If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on the actions you take.
1. Placing an order in the Store - part 1
For what purpose? | |
---|---|
fulfillment of your order | |
On what basis? | |
sales contract (Article 6, paragraph 1, letter b of the GDPR) | legal obligation related to accounting, obliging us to process your personal data (Article 6, paragraph 1, letter c of the GDPR) |
How long? | |
for the duration of the above-mentioned contract | until our legal obligation related to accounting expires |
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section) |
|
What happens if you do not provide your data? | |
you will not be able to place an order |
2. Placing an order in the Store - part 2
For what purpose? |
---|
improving the quality of our services thanks to the opinions expressed by Users via the satisfaction survey service |
On what basis? |
our legitimate interest in processing your data for the purpose of conducting research on your satisfaction with our services (Article 6, paragraph 1, letter f of the GDPR) |
How long? |
if you do not express your opinion - for a period of time of 30 days from your purchase or until we take into account your objection to processing; if you express your opinion - until it is deleted or until we take into account your objection to processing* |
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section) |
What happens if you do not provide your data? |
We will not take your opinion regarding our services into account when working on their further development |
3. Creating an account in the Store
For what purpose? |
---|
performance of the contract for the provision of the account management service in the Store |
On what basis? |
service provision agreement (Article 6, paragraph 1, letter b of the GDPR) |
How long? |
for the duration of the above-mentioned contract |
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section) |
What happens if you do not provide your data? |
you will not be able to create an account and use its features, such as viewing order history or checking the status of an order |
4. Contacting us (e.g. to ask a question)
For what purpose? | |
---|---|
handling your inquiries or reports | |
On what basis? | |
a contract or actions taken at your request to conclude it (Article 6, paragraph 1, letter b of the GDPR) – if your inquiry or notification concerns a contract to which we are or may be a party | our legitimate interest in processing your data for the purpose of communicating with you (Article 6, paragraph 1, letter f of the GDPR) – if your inquiry or notification is not related to the contract |
How long? | |
for the duration of the contract binding us or - if the contract is not concluded - until the claims period expires – see the last table in this section* | until the claims period expires – see the last table in this section - or until we take into account your objection to processing* |
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section) |
|
What happens if you do not provide your data? | |
we will not be able to respond to your inquiry or report |
5. Browser settings or other similar action that allows for analytical activities
For what purpose? |
---|
analysis of how you use and navigate the Store's website in order to improve its functionality
(read more about this in the "Analytical Activities" and "Cookies" sections of the Privacy Policy) |
On what basis? |
our legitimate interest in processing data for the purpose specified above (Article 6, paragraph 1, letter f of the GDPR) |
How long? |
until the cookies used for analytical purposes expire or are deleted by you* |
What happens if you do not provide your data? |
we will not take into account the way you use and navigate the Store's website when working on its development |
6. Your consent to receive marketing content from us (e.g. information about special offers)
For what purpose? | |
---|---|
sending marketing information, especially special offers |
analysis of the effectiveness of messages sent by us, in order to establish general rules for the effective sending of messages in our business
(read more about this in the "Analytical Activities" section of the Privacy Policy) |
On what basis? | |
Your consent to our marketing activities (Article 6, paragraph 1, letter a of the GDPR) | our legitimate interest in processing data for the purpose specified above (Article 6, paragraph 1, letter f of the GDPR) |
How long? | |
until you withdraw your consent – remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful. | until we take into account your objection to processing |
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section) |
|
What happens if you do not provide your data? | |
you will not receive our marketing materials, including information about our special offers |
7. Subscribe to the newsletter
For what purpose? | |
---|---|
sending newsletter |
analysis of the effectiveness of the content we send, in order to establish general rules for the effective sending of messages in our business
(read more about this in the "Analytical Activities" section of the Privacy Policy) |
On what basis? | |
contract for the provision of newsletter sending service (Article 6, paragraph 1, letter b of the GDPR) | our legitimate interest in processing data for the purpose specified above (Article 6, paragraph 1, letter f of the GDPR) |
How long? | |
until you unsubscribe from our newsletter | until we take into account your objection to processing |
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section) |
|
What happens if you do not provide your data? | |
you will not be able to receive information about the Store and our services |
8. Taking action or failing to take action that may give rise to claims related to the Store or our services
For what purpose? |
---|
determining, pursuing or defending any claims related to the concluded contract or the services provided |
On what basis? |
our legitimate interest in processing personal data for the purpose indicated above (Article 6, paragraph 1, letter f of the GDPR) |
How long? |
until the limitation period for claims expires or until we take into account your objection to processing* |
What happens if you do not provide your data? |
inability to establish, pursue or defend claims |
DATA PUBLISHING
If you decide to publish a comment, its content and your signature will be visible to other users of the Store.
We do not disclose your email address to other users – unless you do so yourself.
ANALYTICAL ACTIVITIES
As part of the Store's website, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - this will happen to you if you allow such activities. As part of the analysis, we will take into account the way you navigate the Store - for example, how much time you spend on a given subpage or where you click in the Store. Thanks to this, during work on the development of the Store, we will be able to optimize its layout, appearance and content posted therein in order to improve its functionality.
In addition, if you express your wish to receive information from us, marketing messages or newsletter, we can analyze the effectiveness of the mailing we have carried out. For example, we can check whether and how it affected the activity in our Store. Such actions will help us establish general rules for sending this type of messages in our activities - e.g. in terms of optimal shipping times or how to formulate effective content.
DATA SECURITY
When processing your personal data, we use organizational and technical measures in accordance with applicable law, including connection encryption using an SSL/TLS certificate.
COOKIES
Our Store, like most websites, uses so-called cookies. These files:
- are saved in the memory of your device (computer, telephone, etc.);
- do not cause any changes to your device settings.
In this Store, cookies are used for the following purposes:
- remembering your session
- statistical
- Marketing
- providing Store features
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read information on this topic by pressing the F1 key in your browser. You can also find appropriate tips on the following subpages, depending on the browser you are using:
Below you will find information about the functions of the cookies we process and their validity period.
cookie file name | cookie validity period | cookie function |
---|---|---|
cookiesplus | 1 year | Remembers your cookie preferences. |
PHP_SESSID | duration of the session | This cookie comes from PHP and allows websites to store serialized state data. It is used to establish a user session and pass state data via a temporary cookie, which is commonly called a session cookie. |
PrestaShop-# | 20 days | This cookie helps keep user sessions open while visiting the website and helps them with ordering and many other operations, such as: date the cookie was added, selected language, currency used, last visited product category, recently viewed products, customer identification, first name, first name, encrypted password, email address associated with the account, shopping cart identification. |
__cfduid | 30 days | Technical cookies required by the CDN provider Cloudflare. |
_ga | 2 years | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. |
_gid | 1 day | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. |
_ga_# | 2 years | Used by Google Analytics to collect data on how many times a user has visited the site, as well as the dates of their first and last visit. |
Using the appropriate options in your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process it.
EXTERNAL SERVICES / DATA RECIPIENTS
We use the services of external entities that support us in running our business. We entrust them with processing your data - these entities process data only on our documented instructions.
Below you will find a list of recipients of your data:
ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
---|---|---|
any action in connection with the Store | entity providing us with technical/IT support | there is no space |
being on the Store website with settings that allow analytical activities | entity enabling analytical activities on the website | no – United States of America ** |
placing an order in the Store | payment provider | there is no space |
the entity that delivers the product to you | there is no space | |
provider of software that facilitates business operations (e.g. accounting software) | there is no space | |
supplier of standard office software (including e-mail boxes) | there is no space | |
accounting office | there is no space | |
using the online chat available in the Store | entity providing online chat available in the Store | there is no space |
contacting us (e.g. asking a question) | supplier of standard office software (including e-mail boxes) | there is no space |
And also:
relevant public authorities to the extent that we are obliged to provide them with data.
TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION
** In connection with the above, your personal data may also be processed by entities outside the European Union. The appropriate level of protection of your data, including through the use of appropriate security measures, is ensured by:
- participation of these entities in the so-called Data Privacy Framework, a program established by the implementing decision of the European Commission as a set of rules ensuring adequate protection of your privacy - in the case of entities from the United States of America